Archive for the ‘Windows 10’ category

Fix: “Burn disc image” Option Missing for ISO Context Menu

April 11th, 2016 by Admin

When you right-click on an ISO file in Windows 10/8/7, you should see the “Burn disc image” option in the context menu. What to do if the “Burn disc image” option is missing or no longer appears in the right-click context menu? To restore this context menu item, you have to set the built-in app – Windows Disc Image Burner – as the default program for opening an ISO file. Here’s how:

burn-disc-image

How to Fix: “Burn disc image” Option Missing for ISO Context Menu

  1. Open the Control Panel. Select Large icons from the View by option, then click on Default Programs.

    control-panel-items

  2. On the Default Programs window, click Set your default programs link.

    default-programs

  3. From the generated list of available programs in the left pane, select Windows Disc Image Burner, and then click on the Set this program as default option on the bottom right.

    set-default-programs

  4. Click on Choose defaults for this Program. You will get a window that displays the list of file extensions registered by the program. Check the boxes against the file extensions (*.iso, *.img) that you want the selected program to open by default. Click Save and you’re done.

    set-program-association

  5. Restart your computer and the “Burn disc image” option should now appear in the right-click context menu of an ISO file.

How to Delete Windows Update Cache to Free Space

April 9th, 2016 by Admin

The update cache is a temporary folder used by Windows Update to store the temporary installation files. By default, Windows Update automatically cleans out the cached updates at a regular interval. But the temporary files will not be deleted when Windows Update fails or refuses to install an update.

update-temp-file-size

Sometimes the obsolete update cache can take up Gigabytes of space and this can run out of disk space on C:\ drive. When you run into space issue or Windows Update doesn’t work properly, you can use this method to safely delete Windows Update cache in Windows 10, 8 and 7.

How to Delete Windows Update Cache to Free Space?

In previous post we’ve covered how to delete temporary Windows installation files ($WINDOWS.~BT) using Disk Cleanup. But that utility doesn’t include an option for purging Windows Update cache. So we need to delete the update cache manually. Before getting started, make sure no update process is running, or your update will fail to install.

  1. The first step is to temporarily turn off the Windows Update service. Press the Windows key + R to open the Run box. Type cmd and press Enter.
  2. When the Command Prompt opens, type the command below to stop the Windows Update service.
    net stop wuauserv

    stop-windows-update

  3. Open the Windows Explorer and navigate to the following folder and delete all its content (not the folder itself).
    C:\Windows\SoftwareDistribution\Download

    delete-update-temp-files

  4. Once you’ve deleted the update cache, open the Command Prompt again and run the following command to start the Windows Update service.
    net start wuauserv

How to Fix “The signature of this program is corrupt or invalid”

April 3rd, 2016 by Admin

When you download a software with Microsoft Edge or Internet Explorer, you might receive the error message saying “The signature of this program is corrupt or invalid“.

edge-warn-signature-corrupt

ie-warn-signature-corrupt

Recently we’ve also heard of our customers having this issue when downloading the Lock My Folders program in Windows 10, so we spend lots of time trying to reproduce this issue. We finally got to the bottom of the issue (we believe).

The signature was never corrupt or even invalid. Microsoft released a cumulative security update KB3140745 for Windows 10 that deprecated support for SHA1 code signing certificate. Any programs signed with SHA1 certificate after January 1st, 2016 will be flagged as an invalid signature. In this tutorial we’ll explain how to check if your downloaded program is signed with SHA1 or not, then discuss the methods to get around the download issue.

How do I know if a program is signed with SHA1?

  1. Right-click on your program and select Properties.
  2. Click on the Digital Signatures tab.
  3. Select the signature and click on the Details button.
  4. Click the View Certificate button.
  5. Click the Details tab.
  6. Look at the Signature hash algorithm.

    sha1-certificate

Methods to fix “The signature of this program is corrupt or invalid”

If you are the software developer, just contact the CA to re-issue or replace your SHA1 certificate with a new stronger SHA2 certificate, then sign your program with SHA2 certificate and the issue will be resolved.

If you download software from a reliable website and get the “The signature of this program is corrupt or invalid” error message, here are 3 ways to work around this problem:

  • When you see the a pop-up message that says the signature is corrupt or invalid, click on View downloads button.

    edge-warn-signature-corrupt

    Next right-click on the file in downloads and choose Run anyway.

    edge-run-anyway

    If Windows 10 Smart Screen displays a warning that the app cannot be recognized, click More Info and click Run Anyway to install.

  • Uninstall the Windows update that causes this issue. I can reproduce the problem by installing KB3140745 on Windows 10. I then uninstall this single update and it fixed the problem. If you’ve turned on automatic updating, you can block that specific update in Windows 10 so it won’t be installed any longer.
  • Only the browsers from Microsoft block SHA1 code signing certificate now. Chrome and Firefox still accepts SHA1 certificate. So you can get around this problem by downloading with Chrome or Firefox browsers.

Fix “You’ve been signed in with a temporary profile” Error in Windows 10 / 8 / 7

March 24th, 2016 by Admin

After you log on to a Windows user account, you may face the temporary profile issue and some of your desktop icons & files are disappeared. A notification pops up in the right bottom corner of the taskbar, saying:

“You’ve been signed in with a temporary profile. You can’t access your files, and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for more details or contact your system administrator.”

temporary-profile

In Windows 7, the error message looks like:

“You have been logged on with a temporary profile. You cannot access your files and files created in this profile will be deleted when you log off. To fix this, log off and try logging on later. Please see the event log for details or contact your system administrator.”

So I did a quick Google search and it seems that this is a common issue. This problem usually occurs if the user profile was accidentally moved or deleted from the system. Any changes that you make to the current desktop are lost after you log off the system. In this tutorial we’ll explain the step-by-step procedure to fix temporary profile issue in Windows 10, 8 and 7.

How to Fix “You’ve been signed in with a temporary profile” Error?

Before getting started, you need to find the SID (Security Identifier) of your user account that is experiencing the temporary profile problem. To do this, just press the Windows + R keys to open the Run box. Type cmd and press Enter.

cmd

When the Command Prompt launches, type the following command, replacing Tom with the name of your affected account. Press Enter and you’ll see the SID that will be used in steps below.
wmic useraccount where name='Tom' get sid

wmic

After finding the SID, close the Command Prompt. Now we begin to fix the registry settings. Press the Windows + R keys to open the Run box. Type regedit and press Enter.

regedit

When the Registry Editor opens, navigate to the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Expand the ProfileList subkey, you will see the SID keys for all the users on the machine. As we’ve found the SID of your affected account above, just click that SID key (without .bak), you’ll see the “ProfileImagePath” entry in the right pane that points to a temporary profile.

temp-profile-key

Double-click the ProfileImagePath entry to edit the values data. Type the correct profile path and click OK. If you don’t know the correct profile location, open Windows Explorer and browse to C:\Users. In my example, I want to set the account to use the profile folder named Tom, so I point ProfileImagePath to C:\Users\Tom. If your profile folder was already corrupted or deleted, just delete the SID key.

profile-folder

Next, right-click on your old SID key that is maked as .bak, and then click on Delete.
original-profile-key

That’s it. Log off or restart your computer. Windows will sign in to your account with a local profile instead of a temporary profile, and you will no longer receive the temporary profile error.

4 Ways to Disable Windows 10 AutoPlay

March 18th, 2016 by Admin

When you insert a CD or USB drive into your computer, an AutoPlay menu appears and asks how you want Windows to handle the device. In Windows 10, you can configure AutoPlay to automatically open photos or play videos on a removable media when you plug it into your PC. If AutoPlay annoys you, here are 4 simple ways to turn off / disable AutoPlay in Windows 10.

autoplay

Method 1: Disable Windows 10 AutoPlay Using Settings Charm

  1. Press the Windows key + I to open the Settings charm app.
  2. In the Settings app, click on Devices.

    settings-charm

  3. Click on AutoPlay on the left side, and switch off “Use AutoPlay for all media and devices“.

    turn-off-autoplay

    Now you will never see the AutoPlay window pop up when you plug in a USB or insert a disc to your Windows 10 PC.

Method 2: Disable Windows 10 AutoPlay Using Control Panel

  1. Press the Windows key + X to open the WinX menu. Click on Control Panel.
  2. By default, the Control Panel opens to the category view. Change it to display with Large icons. Next click the AutoPlay icon.

    control-panel

  3. In order to turn off AutoPlay, uncheck the the “Use AutoPlay for all media and devices” box. No need to select the default action for each type of media and device listed below it, because those options only work when you turn on AutoPlay.

    not-use-autoplay

  4. Click Save and you’re done!

Method 3: Disable Windows 10 AutoPlay Using Registry Editor

  1. Press the Windows key + R to open the Run box. Type regedit and press Enter.
  2. Navigate to the following registry key:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers
  3. Double-click on the DisableAutoplay entry on the right pane, change its value from 0 to 1.

    DisableAutoplay

  4. Close Registry Editor and you’re done!

Method 4: Disable Windows 10 AutoPlay Using Group Policy

  1. Press the Windows key + R to open the Run box. Type gpedit.msc and press Enter.
  2. When the Local Group Policy Editor opens, browse to:
    Computer Configuration > Administrative Templates > Windows Components > AutoPlay Policies
  3. In the right-hand side pane, double-click “Turn off AutoPlay” to open the Properties box.

    group-policy-editor

  4. Click Enabled, and then select “All drives” from the “Turn off AutoPlay on” box to disable AutoPlay on all drives.

    disable-autoplay

  5. Reboot your computer. Now you’ve turned off AutoPlay for all media and devices in your account in Windows 10.